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RentPlus

Operations

Give every tenant an app — and get your evenings back

Balances, invoices, receipts, statements, fault reporting, notices, visitor passes, amenity booking. Tenants serve themselves from their phone, and every request lands in your queue instead of your chats.

The RentPlus tenant app home screen showing amount due and quick actions

How it works

From zero to running

  1. 1

    Tenants log in with their number

    Phone number plus a one-time code. No passwords to create, forget or share. Staff create the tenant — there is no public signup to abuse.

  2. 2

    They see exactly where they stand

    Amount due, next due date, full statement, every receipt. The “how much do I owe?” calls end.

  3. 3

    They act for themselves

    Pay with M-Pesa, report a fault with photos, pre-approve a visitor, book the clubhouse, give notice — all from the app.

  4. 4

    You see everything, in one queue

    Requests, notices and bookings arrive structured and attached to the right lease — not scattered across chats.

Everything money, self-served

The app shows the live balance, itemised invoices, receipts for every payment and the full statement. When a tenant disputes a charge, you are both looking at the same numbers — which is usually the end of the dispute.

  • Live balances and due dates
  • M-Pesa STK payment in two taps
  • Invoice PDFs and instant receipts
  • Full statement history
The tenant app payments screen with M-Pesa payment options

The whole tenancy, not just the money

Notices from management with replies, maintenance with photo evidence, visitor pre-approval, parking, amenity booking, household changes, move-out notice — the entire relationship runs through one app.

  • Notices and two-way replies
  • Maintenance requests with photos and status tracking
  • Visitor invites and QR passes
  • Amenity and parking management
  • Digital notice-to-vacate and deposit visibility
A notice from the property manager in the tenant app inbox

Everything included

What Tenant Portal & App covers

  • Web portal — works in any phone browser
  • Native Android and iOS app with push notifications
  • OTP login — no passwords
  • M-Pesa STK payments
  • Invoices, receipts and statements
  • Maintenance reporting with photos
  • Notices inbox with replies
  • Visitor pre-approval and passes
  • Amenity booking and parking
  • Household and occupant management
  • Digital vacate notices

Questions

Common questions

Is the tenant app free?
Yes — the web portal and the Android/iOS app are free for tenants on every RentPlus plan, always.
What if a tenant doesn’t want to use an app?
Nothing breaks. Invoices and receipts still arrive by SMS and email, faults can be reported through a simple link, and staff can record everything on the tenant’s behalf. The app is an upgrade, not a requirement.
How do tenants log in?
With their phone number and a one-time code — no passwords. Property staff create tenant records, so there is no public signup for strangers to abuse.

Ready to run your properties properly?

Start free, set up in an afternoon, and let the invoices send themselves.